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Cygnus · www.cygnusradiance.com

Terms of Service

Effective date: June 7, 2026

These Terms of Service ("Terms") govern your use of Cygnus ("Service") operated by Sunshine Evolution Technologies LLC ("we," "us," or "our") at www.cygnusradiance.com.

1. Service Description

Cygnus is an all-in-one online booking and business management platform for spas, salons, and service businesses. The Service includes customer booking pages, shop dashboards, staff management, payroll summaries, and related tools.

2. Subscription Plans

  • Essential — $299/month
  • Professional — $349/month
  • Enterprise — $459/month
  • Additional Staff Seat — $5/month per seat

All new accounts receive a 15-day free trial. You will not be charged until the trial period ends unless you subscribe before then.

3. Account URLs

Each business receives dedicated URLs under our domain:

  • Customer booking: /book/[slug]
  • Shop dashboard access: /dashboard-[slug] (after owner/staff login at /login)

4. Acceptable Use

You agree to use the Service only for lawful business purposes. You may not misuse the platform, attempt unauthorized access, or interfere with other users' data or experience.

5. Payment & Billing

Subscriptions are billed monthly through Stripe. You authorize recurring charges according to your selected plan. Failure to pay may result in suspension of your account.

6. Termination

You may cancel at any time. We may suspend or terminate accounts that violate these Terms. Upon termination, your data will be handled per our Privacy Policy.

7. Limitation of Liability

To the fullest extent permitted by applicable United States law, Sunshine Evolution Technologies LLC shall not be liable for indirect, incidental, or consequential damages arising from use of the Service.

8. Governing Law

These Terms are governed by the laws of the United States of America, without regard to conflict-of-law principles.

9. Contact

Questions about these Terms: admin@sunshines88.com

Privacy Policy

Effective date: June 7, 2026

Sunshine Evolution Technologies LLC ("we") respects your privacy. This policy describes how we collect, use, and protect information when you use Cygnus at www.cygnusradiance.com.

1. Information We Collect

  • Account data: name, email address, phone number, business name, and role
  • Booking data: appointment details, service selections, customer contact information, and staff assignments
  • Payment data: billing information processed securely through Stripe (we do not store full card numbers on our servers)
  • Usage data: logs, device/browser information, and analytics needed to operate and improve the Service

2. How We Use Information

We use collected data to provide the Service, process bookings and payments, send transactional emails, support your account, and improve platform reliability and security.

3. Infrastructure & Sub-processors

We rely on trusted providers to operate the Service:

  • Supabase — database and authentication (AWS us-east-1)
  • Stripe — payment processing
  • Vercel — application hosting
  • Resend — transactional email delivery
  • Cloudflare — DNS and security
  • Google Workspace — business email and operations

4. Data Sharing

We do not sell your personal information to third parties. We share data only with service providers necessary to operate the platform, when required by law, or with your consent.

5. Data Retention

We retain account and booking data while your subscription is active. After account termination, we keep data for 30 days to allow export or dispute resolution, then delete it from production systems unless law requires longer retention.

6. Security

We implement industry-standard safeguards including encrypted connections (HTTPS), access controls, and secure payment handling via Stripe.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting us. We will respond within a reasonable timeframe.

8. Contact

Privacy inquiries: admin@sunshines88.com

Refund Policy

Effective date: June 7, 2026

This Refund Policy applies to subscription fees paid for Cygnus plans through Sunshine Evolution Technologies LLC.

1. Free Trial

Every new account includes a 15-day free trial. No charges are collected during the trial. Cancel before the trial ends to avoid any billing.

2. Monthly Subscriptions — No Partial Refunds

Subscription fees are billed monthly in advance. We do not offer refunds for months already used or partially used. Canceling stops future billing only.

3. Refund Exceptions

We may issue a full or partial refund in these cases:

  • Billing error — duplicate charge, incorrect plan amount, or unauthorized charge
  • Extended downtime — Service unavailable for more than 72 consecutive hours due to our infrastructure failure (excluding scheduled maintenance or third-party outages beyond our control)

4. How to Request a Refund

Email admin@sunshines88.com within 14 days of the charge with your business name, invoice date, and reason for the request. We review requests within 5 business days.

5. Chargebacks

Please contact us before initiating a chargeback. Unauthorized chargebacks may result in account suspension while the dispute is investigated.

6. Contact

Billing & refund questions: admin@sunshines88.com

Terms of Service Privacy Policy Refund Policy

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